Your privacy at Yours Plainly
Last updated: 1 October 2026
We keep as little about you as we can. We're Yours Plainly, a small business in South Africa that makes printable guides. This page says what we know, why, and what you can ask us to do about it.
Who we are
Yours Plainly, 24 5th Avenue, Edenvale, South Africa. Email: help@yoursplainly.com, or privacy@yoursplainly.com for anything about your details.
What we know about you, and why
- When you buy, or get the free cards. Gumroad runs our shop and takes the payment. Gumroad tells us your email address, the name you gave, your country and what you got. We use it to answer your questions, send a fixed file if something goes wrong, and keep the sales records the tax office asks for. We never see your card details. Gumroad's own privacy policy covers what Gumroad does: gumroad.com/privacy.
- When you email us. We keep your email and our reply in our mailbox (Zoho Mail), so we can help you.
- When you visit the shop. Gumroad and Cloudflare (which runs our web address) keep the usual technical records any website keeps, such as which pages were opened. We use them to count visits. We don't add any advertising or tracking cookies of our own. Gumroad uses its own cookies to run the shop and the cart.
Emails from us
If you buy, or get the free cards, we may email you about it, such as a corrected file. Every email has an unsubscribe link. We never sell or rent your details, and we never share them for anyone else's advertising.
Who else handles your details
Only the services that run the shop for us: Gumroad (shop, payment and downloads) and Zoho (our mailbox). Some of them keep information outside South Africa, including in the United States. Each has its own privacy policy.
How long we keep it
Sales records for 5 years, because the tax rules say so. Emails for as long as we need them to help you, then we delete them.
What you can ask us
You can ask what we hold about you, ask us to correct it, or ask us to delete it (we must keep sales records for tax). You can say no to our emails at any time. Write to privacy@yoursplainly.com and we'll reply within 30 days.
If you're not happy
Tell us first, and we'll try to put it right. You can also complain to a privacy regulator:
- South Africa: the Information Regulator, inforegulator.org.za
- United Kingdom: the Information Commissioner's Office, ico.org.uk
- Australia: the Office of the Australian Information Commissioner, oaic.gov.au
- Canada: the Office of the Privacy Commissioner, priv.gc.ca
- United States: your state's consumer protection office
Children
Our shop is for adults. We don't knowingly collect anything about children.
Changes
If this page changes, we'll put the new date at the top.